Productivity

5 things you could automate in your business this week

February 2024 · 3 min read · By Waypoint AI

You don't need to hire a consultant to start using AI in your business. For each of the five tasks below, you can try it yourself this week using Claude.ai or ChatGPT (both have free tiers) to see whether AI can actually help before you invest in anything custom.

These aren't theoretical — they're the five tasks we see owners spend the most time on, where AI delivers the most obvious and immediate value. Try each one with a real example from your business. The prompt templates below are starting points — adapt them to your specific context for best results.

01

Responding to routine customer inquiries

Copy a real inquiry you received this week — something routine like a pricing question, availability check, or service question. Paste it into Claude along with a brief description of your business and what you offer. Ask it to draft a response.

Most owners are surprised at how usable the first draft is. You'll typically edit it, but "edit a draft" is faster than "write from scratch." Do this for 10 inquiries and see how much time you save.

"I run [type of business] in Guelph, Ontario. A customer sent me this inquiry: [paste inquiry]. Please draft a warm, professional response that [any specific requirements — e.g., 'asks for their availability', 'mentions our pricing starts at X', 'offers a free consultation']. Keep it under 150 words."
02

Turning meeting notes into action items

After your next meeting, spend two minutes jotting down rough notes — not polished minutes, just what happened. Then paste those notes into Claude and ask it to extract the key decisions, action items with owners, and any follow-up questions that need answers.

This one takes about five minutes total and produces something you can share with the team immediately. Most people who try this once never go back to manual meeting summaries.

"Here are my rough notes from a meeting: [paste notes]. Please extract: (1) key decisions made, (2) action items with who's responsible and any deadlines mentioned, (3) questions that still need to be answered. Format it cleanly so I can paste it into an email."
03

Writing job postings

Writing a job posting from scratch is slow, and most of them end up sounding the same anyway. Give Claude a description of the role, the skills you're looking for, and anything specific about your company culture or work environment. It'll produce a complete, professional job posting in under a minute that you can edit from rather than write from scratch.

"Write a job posting for a [job title] at my [type of business] in Guelph, Ontario. The role involves: [list main responsibilities]. We're looking for someone with: [key skills/experience]. Our company is known for: [culture/environment notes]. Make it sound approachable and human — not corporate. Include a clear call to action to apply."
04

Drafting scope of work or proposal sections

You know what a job entails — writing it up clearly and professionally is the part that takes time. Give Claude the key details of a job or project and ask it to draft the scope of work section for a proposal. You'll still review and adjust it, but you're starting from a professional draft instead of a blank page.

"I need to write a scope of work section for a proposal for a client. Here are the details: [describe the job/project — what you'll do, what's included, what's excluded, timeline, deliverables]. Please write a clear, professional scope of work section in plain language. Avoid jargon. The client is a [describe client — e.g., small retail business, homeowner, restaurant]."
05

Summarising long documents or email threads

Got a long contract, report, or email thread you need to understand quickly? Paste the text into Claude and ask it to summarise the key points. This works especially well for: contracts you need to review before signing, supplier or insurance documents, long email threads you're catching up on, or research you need to digest quickly.

"Please summarise this document and pull out the following: (1) the main points in plain language, (2) any deadlines, obligations, or commitments I need to be aware of, (3) anything that seems unusual or that I should ask about. Here's the document: [paste text]."

What to do once you've tried these

If one of these experiments saves you meaningful time, that's your signal: this task is worth building a proper automation around. A custom solution — one that's integrated into your tools, pre-loaded with your business context, and usable by your whole team without needing to write prompts — will save you even more time and produce more consistent results than copy-pasting into a chatbot window.

The experiments above are a test drive. They're proof that the value is there. The custom automation is what makes it permanent and scalable.

If any of these experiments save you 30+ minutes in a week, that's worth investigating further. Book a free call and we'll look at how to turn it into a proper system.

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